Refund policy

ReplayIQ sells personalized analysis. Sales are generally final once personalized review work begins, to the extent permitted by applicable law.

If review work has not started, a pre-work cancellation may be considered. Open the order in your dashboard and request cancellation, or use the contact form.

Rank-up failure, later losses, a change of mind after delivery, or unused advice are not refund grounds. The 7-day clarification is one question about the delivered report. It is not a second full review and not a refund.

Personalized service • Review work becomes non-refundable once analysis begins. This is a business policy, not a statement of law. Where the law requires a different outcome, the law wins.

Policy version 2026-10-09.1. Checkout stores this version with your acknowledgement.